How To Make A Purchase

UNTUK COD HANYA DI SEKITAR BANDAR TEMERLOH SAHAJA .

 

Q. How do purchase my order on the site?

Bagaimana membuat pesanan di laman web ini?

  1. Klik butang "Add to Cart" pada produk yang anda ingin membeli.
  2. Klik "Continue Shopping" untuk terus menambah produk lain  atau klik "Checkout" untuk meneruskan pembayaran anda untuk produk yang anda pilih.
  3. Anda akan mencapai log dalam halaman di mana anda perlu untuk log masuk akaun anda menggunakan Nama Pengguna dan Kata Laluan anda.
  4. Jika anda tidak mempunyai akaun lagi, anda perlu mendaftar akaun sebelum anda meneruskan bayaran anda.Anda akan perlu untuk mengesahkan alamat penghantaran anda pada "Alamat Penghantaran" halaman dan klik butang "next".
  5. Dari sini, anda perlu untuk memilih kaedah penghantaran anda dan klik butang "next".
  6. Seterusnya anda akan perlu untuk memilih kaedah pembayaran anda kemudian klik butang "next".
  7. Selepas langkah-langkah yang ini telah dilakukan, Anda perlu untuk mengesahkan butiran bil anda dan bersetuju dengan terma dan syarat.
  8. Klik butang "Confirm Order" untuk menyiapkan pesanan.

ATAU BOLEH CALL / SMS / WHATSAPP SAHAJA KEPADA 0179007090 UNTUK MEMBUAT PESANAN

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  1. Click “Add to cart” button on the products you wish to purchase.
  2. Click “Continue Shopping” to continue add other products into the cart or click “Checkout” to proceed your payment for the products.
  3. You'll reach a log in page where you need to log in your account using your Username and Password. If you don't have an account created yet, you need to register an account before you proceed your payment.
  4. You'll need to confirm your shipping address on the “Shipping Address” page and click “next” button.
  5. From here, you need to select your shipping methods and click “next” button.
  6. Next you'll need to choose your payment method then click “next” button.
  7. After the steps before this have been done, You need to reconfirm your billing details and agree on the terms and condition.
  8. Click “Confirm Order” to complete the order.


Q. What are the payment methods available?

1. Invoice / Cheque / Bank Transfer

Bank : 
Maybank
Bank Account : 5560 5751 6983
Account Name : PERMATA HERBA HOLDING SDN BHD

ATAU

Bank : Maybank2u

Bank Account : 1560 5743 8532

Account Name : MOHD AIMERUL SHAFIQ BIN ZABAAR

Bank : CIMB CLICKS
Bank Account : 7036 0885 12

Bank : Public Bank
Bank Account : 4765 5847 11

Account Name : MOHD AIMERUL SHAFIQ BIN ZABAAR

After you made the payment, please send us the payment details of :

Bank Name :
Banking Date :
Total ammount you have paid :
Your Order No :

You may scan and email us the above info to Email Address : admin@permataherba.com or message it to us at 017-9007090

Note: Your purchased products will not be delivered until we have this confirmation.


Q. How to change my account personal information and shipping address?

  • Log-in your account → Click on “Account Maintenance” → Edit your account information and Shipping address here

Q. I forgot my Password for my account. What should I do to retrieve it?

  1. Click on “Lost Password?” and fill your email that used to register the account in the box.
  2. Click Submit.
  3. A verification token will be sent to you. Once you have received the token, you will be able to choose a new password for your account

Q. Can I cancel an existing order that have been made?
Yes,  only if the order is still on pending status.

- Please send an email to our customers service email at admin@permataherba.com with the message title “Request to cancel order” in order to inform us about the cancellation order.

- Orders that are in shipping or shipped will not be cancel.

Q. What is the product's transaction currency?
All products transaction currency will be done in malaysia ringgit.

Q. How long does the delivery usually takes?
Delivery usually will takes about 2 to 5 working days.

Q. I still have doubts!
Sorry that we're unable to clear your doubts in the F.A.Q page. Please kindly send us an email to admin@permataherba.com for us to clear your doubts.

 

FOR INTERNATIONAL ORDER PLEASE EMAIL TO US !! 

WE WILL SEND INVOICE VIA PAYPAL AND ONLY ACCEPT PAYMENT BY PAYPAL.

 

Ahli PUIM Berdaftar : IM-161012-00378
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